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Understanding cookies

 

Cookies and your device

To make your experience visiting the Jezzards website as simple and convenient as possible we place small data files known as "cookies" on your computer. We are committed to protecting your privacy. This Cookie Policy forms part of our legal information and sets out how we use cookies on our websites to help make your visits more effective.

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What are cookies?

Cookies are small text files stored on your device by a web browser (e.g Internet Explorer) that hold information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. Cookies are created when your browser loads the website. The website sends information to the browser which then creates a text file. Cookies are stored on your device for various periods of time, from as short time as the duration of your browsing session to several months. Every time you come back to the website, the browser retrieves and sends cookies to the server, which helps to improve your experience of the website by:

>   Remembering settings, so you don't have to re-enter them every time you visit
>   Remembering your last properties and searches, helping you to keep on top of new listings
>   Measuring use of the website so that we can see where we can improve

You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality that we are able to offer to you. By using our site you consent to cookies being used in accordance with our policy.

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What do cookies do?

Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. If you've ever clicked in to a property, had to leave our site and returned later to find the property saved in your recently viewed, this is an example of one of our cookies in action. Cookies also ensure that you do not have to keep entering your details once you are logged in to your account each time you request further details or wish to book a viewing on a property.

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How do cookies help when you visit our site?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

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Why are we telling you this?

Recent legislation means EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible property experience, we are giving you a detailed outline of the cookies we use and their unique role in your experience with us.

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How do we use cookies?

We use cookies to ensure that you get the best from our website. The first time that you visit our website you will be asked to consent to our use of cookies and we suggest that you agree to allow the cookies to be active on your device whilst you visit and browse our website to ensure that you experience our website fully. For example, you will not be able to access your account if you browse with the cookies disabled.

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Types of cookies

We use three types of cookies on our websites;

Strictly necessary cookies - These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services you have asked for like %u2018Saved Searches' cannot be provided.

Performance cookies - These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and experience. Performance cookies (often known as web analytic cookies) don't collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

Functionality cookies - These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you've made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.

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Managing Cookies

You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality that we are able to offer to you.

It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your browsing experience and mean that you only have limited access to personalised areas of the site. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Cookies are an essential part of how our site works and you will need to have cookies enabled to place an order. If you don't wish to enable cookies, you'll only be able to browse the site.

You can accept or block any cookies from any website through your browser settings. Please note that if you share the use of a computer, accepting or blocking the use of cookies will affect all users of that computer.

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Why choose Jezzards

Whether you are buying, selling, renting or letting, you couldn’t have made a better choice than Jezzards.

But don’t just take our word for it; Customers review our services on the independent review site Feefo, where you can see what we are really all about. 

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Remember, should you ever need to contact us, our customer service centre is available for you, 24 hours a day, 7 days a week on 03330 433 633.

 

What our clients say about us

  • " The sales negotiator Lowen was excellent. He was very professional and always available to help with queries. He found me the right property and kept me up-to-date throughout the sales process. Always returned my calls and informed me at every stage of the sale. Would highly recommend Jezzards and Lowen. "

    Anonymous February 2018
  • " Quick sale, good communication! Estate agent : Lowen "

    Marioara February 2018
  • " Customer service was excellent. We sold our flat with them and we can not fault them. They arranged lots of viewings and kept us updated at every stage. Abigail Ramsey was particularly helpful at keeping contact with us and doing all she could to get as many people through the door, which is all we can ask for. "

    Anonymous January 2018
  • " The sales negotiator Lower Michael was very professional, enthusiastic, and efficient. He has great knowledge in sales, advised me accordingly and made 100% effort whilst showing clients the house to sale. He was excellent! Very kind and very friendly. Thanks to his hard work, we sold our house!! "

    Saima January 2018
  • " This is just a short note to thank Jezzards and Lowen Michael He is an excellent cooperation, super courteous response and agreeable communication, he always have been polite, pleasant and happy to help. "

    Ahmed January 2018
 
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