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Cookie Policy

 
 
 
 

Cookies and your device

How we use cookies to enhance your online experience and how you can control them

This policy explains how we’ll use cookies and then use them to give you a better, more personalised experience on our website. It also goes into how you can change your cookie settings and how we use them on our websites to help make your visits more effective.

Who we are

This cookie policy (the “Cookie Policy”) applies to all of our websites by Jezzards Limited (Jezzards).

Our principal address is Building 3, Chiswick Park, 566 Chiswick High Road, London, W4 5YA and our contact details can be located at Jezzards.co.uk/contact

We respect every individuals’ rights to privacy and to the protection of personal information. The purpose of this Cookie Policy is to explain how we use cookies in connection with our business. We may update our Cookie Policy from time to time. When we do we will communicate any changes to you and publish the updated Cookie Policy on our website.

We would encourage you to visit our website regularly to stay informed of the purposes for which we process your information and your rights to control how we process it at Jezzards.co.uk/about/terms/cookies

What are cookies?

Cookies are small text files stored on your device by a web browser (e.g Internet Explorer) that hold information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. Cookies are created when your browser loads the website. The website sends information to the browser which then creates a text file. Cookies are stored on your device for various periods of time, from as short time as the duration of your browsing session to several months. Every time you come back to the website, the browser retrieves and sends cookies to the server, which helps to improve your experience of the website by:

  • Remembering settings, so you don't have to re-enter them every time you visit
  • Remembering your last properties and searches, helping you to keep on top of new listings
  • Measuring use of the website so that we can see where we can improve

You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality that we are able to offer to you. By using our site you consent to cookies being used in accordance with our policy.

What do cookies do?

Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. If you've ever clicked in to a property, had to leave our site and returned later to find the property saved in your recently viewed, this is an example of one of our cookies in action. Cookies also ensure that you do not have to keep entering your details once you are logged in to your account each time you request further details or wish to book a viewing on a property.

How do cookies help when you visit our site?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

Why are we telling you this?

Recent legislation means EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible property experience, we are giving you a detailed outline of the cookies we use and their unique role in your experience with us.

How do we use cookies?

We use cookies to ensure that you get the best from our website. The first time that you visit our website you will be asked to consent to our use of cookies and we suggest that you agree to allow the cookies to be active on your device whilst you visit and browse our website to ensure that you experience our website fully. For example, you will not be able to access your account if you browse with the cookies disabled.

Types of cookies

We use three types of cookies on our websites;

Strictly necessary cookies - These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services you have asked for like %u2018Saved Searches' cannot be provided.

Performance cookies - These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and experience. Performance cookies (often known as web analytic cookies) don't collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

Functionality cookies - These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you've made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.

Managing Cookies

You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality that we are able to offer to you.

It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your browsing experience and mean that you only have limited access to personalised areas of the site. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Cookies are an essential part of how our site works and you will need to have cookies enabled to place an order. If you don't wish to enable cookies, you'll only be able to browse the site.

You can accept or block any cookies from any website through your browser settings. Please note that if you share the use of a computer, accepting or blocking the use of cookies will affect all users of that computer. You can find out more by visiting aboutcookies.org or whatarecookies.com or by contacting our customer service team on 03330 433 633.

9-11 High Street Hampton TW12 2SA United Kingdom (033) 3043 3633 email (020) 3725 3022 Hampton TW12 2SA, Surbiton, Surrey, KT6 7AB

What our clients say about us

  • " Used Jezzards to sell my home and i was very impressed. "

    Anonymous June 2018
  • " Very attentive in what they do and kept me updated every step of the way, will use again and won’t hesitate to recommend. "

    Nik Davies, Barnes June 2018
  • " I first met Jezzards when I was looking for a new agent to take over the sale of my property, having used one of those online agents before and had no joy. After only 2 weeks on the market I had an offer for my property. I had previously been on the market for nearly a year with no offers so I was very pleased with their service from start to finish. I also would like to thank them for letting me keep my virtual tour of my (old) house so I would always have a memory of our first family home. "

    Paul White, Chiswick June 2018
  • " I was looking for a property to rent with my family and was moving to the Kingston area from North London, not knowing the area, Sam was a great help with showing me properties to taking me round the area when out with him and showing me the local schools. "

    Mr and Mrs Singh, Surbiton June 2018
  • " Naik was very friendly over the phone, he offers great advice and is very knowledgable on what's happening in today's market, would definitely recommend him to anybody who needs advice regarding properties. Thank you Naik! "

    Omar June 2018
 
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