Toggle menu


jezzards property search
03330 433 633
Lines open 24 hours

Services for tenants


Renting a property with us

Renting a property doesn't need to be as stressful as people believe. We are ARLA Propertymark Protected, so you can be sure we operate under the strict professional standards and ethical practice with complete transparency, so you can get on with relaxing in your new home.

Are you searching for a new rental property? Perhaps you are a current tenant with us and you are looking for advice and support during your tenancy? Whatever the kind of support you need, we have developed a range of guides and resources to help you through the process.

Are you looking for a property to rent?

Whether you are new to renting properties or if you are an experienced tenant, our lettings team are available to help with any queries you may have. You can start your property search today by clicking here.

By registering your property search with us, you will receive a sneak preview of our latest properties, 24 hours before they are launched on the major property portals, such as Rightmove and Zoopla. You can register your search online by clicking here and completing a few details about your search, or by calling our dedicated lettings team on 03330 433 633.

Guide to renting a property

There are a number of factors which affect a tenant's choice of a property such as: budget, the style, size, location, local amenities, schools and transport links. Whether this is your first time renting or you have rented before we have designed a step by step guide to help you through the renting process.

Referencing criteria

You will be asked to give references to your prospective landlord to demonstrate your ability to pay the agreed rent and to confirm that you have rented in the past without any major problems. At Jezzards we use a third party external referencing provider to ensure that the checks are unbiased and to ensure the accuracy of the information we are collecting. You can find our referencing criteria here, but should you have any questions, our dedicated lettings team will be available to support you throughout the process.

Tenants fees and charges

The Tenant Fees Act 2019 came into force on 1 June 2019. From that date it is illegal for all landlords and letting agents to charge fees to tenants apart from a small number of exemptions that are referred to as ‘permitted payments’. You can find a complete list of our updated Fees and Charges for Tenants by clicking here or by contacting one of our team.

Current tenants

If you are a tenant of managed property by us and you have an emergency such as no heating, hot water, uncontrollable leak or any other type of emergency which needs our immediate attention (as per your tenant handbook), please call us immediately on 03330 433 633, anytime 24 hours a day, 7 days a week, 365 days a year.

If you a tenant of a property which is not managed by us, you will need to contact your landlord directly, on the details provided to you at the start of your tenancy, contained within your welcome pack. We regret, we are unable to send a contractor to your property unless we have authorisation from your landlord to do so.

Latest news and advice

If you want to stay ahead of the latest developments in the rentals market, from new legislation, to the latest market trends and advice, our latest news pages are regularly updated by our team to ensure that you are always prepared for any upcoming changes before they happen.  

9-11 High Street Hampton TW12 2SA United Kingdom (033) 3043 3633 email (020) 3725 3022 Hampton TW12 2SA, Surbiton, Surrey, KT6 7AB

Jezzards properties Hampton

What our clients say about us

  • " Gary Watson was our first point of contact. He reached out to us quickly and did everything he could to make sure things were dealt with smoothly- which we really appreciated. Since then every dealing with Jezzards has been efficient and no fuss- great. "

    Anonymous September 2019
  • " Jezzards give me peace of mind and support knowing that keeping my tenants happy and comfortable. In particular, their property management team (specifically, Dorothy) are always so open, clear, kind and accessible. I think they offer great value for money and I thoroughly recommend them. "

    Astan August 2019
  • " Everybody at Jezzards Estate Agents, Surbiton was very patient and sympathetic to our needs as non-residents looking to buy in a completely new area. We were provided with maps and advised on the layout of the town and nearby areas. We would particularly like to thank Gaj Murali for showing us round various properties in the pouring rain and taking a personal interest in helping us find the right property. Thank you Gaj. "

    Anonymous August 2019
  • " just like to say that once agin the service from Jezzards has been exceptional and special praise tio Dorothy whio handled my lettiing from start to finish perfectlty and made sure all parties were happy. great company to deal with and would recommend to others without hesitation. thank you once more "

    Rino August 2019
  • " when it comes to commitment , customer service , friendliness and sheer professionalism i cannot praise them enough. great staff and great company to deal with. "

    Rino July 2019