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Change In Times – A Look At How ARLA & NAEA Became Propertymark

  30 Mar 2017

It is easy to see why many people feel overwhelmed when discussing the property and rental market in the United Kingdom. There have been many changes in the past year and with an increasing level of demand for property, it is a market requiring protection for consumers and scrutiny on those who misbehave or act poorly.

This is why the launch of Propertymark is of interest to anyone with even a passing interest in the property market. Propertymark has been formed by the Association of Residential Letting Agents (ARLA) and the National Association of Estate Agents (NAEA). The previous focus of these agencies fell on the industry facing licence aspect but this new organisation is set to provide a greater degree of consumer protection. Propertymark aims to act as a single point of contact in the market, speaking with one voice and providing complete care for consumers in the property and lettings market.

Given that ARLA and NAEA have considerable experience in this industry, they are the ideal organisations to bring about a new way of thinking in the industry and sector. It is fair to say that these organisations have been more readily associated with industry professionals, people in the media and even officials in local authority and government as opposed to individuals and families, which is why this new organisation is of benefit.

Most people would agree that there is a great need for consumers to be protected in this market and the new entities aim to have consumer’s interests at heart. There will be two organisations:

  • ARLA Propertymark
  • NAEA Propertymark

ARLA Propertymark

This organisation is set to be recognised as the leading regulatory body for letting agents in the UK with close to 9,000 members. ARLA ensures that their members perform to a high standard, in excess of the legal requirements, and this is something that will help consumers to feel confident about the service they are expected to receive. When using an agent who is an ARLA Propertymark member, consumers can be confident of receiving a professional service and that their deposit will be protected by the Client Money Protection Scheme run by Propertymark.

NAEA Propertymark

This organisation is set to be recognised as the leading professional body for estate agents and estate agencies in the UK with members located in more than 11,500 offices across the country. People who choose a NAEA Propertymark agent can be confident that they will receive a professional service provided by professional who act with integrity at all times.

While there will always be people who moan about new organisations and whether there is a need for these organisations, the changes in the UK property and lettings market in recent years have caused a need for people to be better protected. Knowing that there is a recognisable name that can be relied upon for support and guidance should be a great comfort to most people looking to engage with the property or lettings market in the UK.


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